ckt 44's Privacy Policy

1. Introduction and Applicability

ckt 44 is an online gaming and sports betting platform operated for Bangladeshi users. This privacy policy ("Policy") applies to the website ckt-44.cam and all related services.

When you register, log in, or use any of our services on ckt 44, you consent to the processing of your information under the terms described in this Policy. Please read this Policy carefully before using the platform. For details on our general terms of service, read the Terms and Conditions page.

This Policy covers only ckt 44's own data collection activities. We are not responsible for third-party websites or services, and their privacy policies are their own concern.

2. Information We Collect

ckt 44 collects only the information needed to operate the service and improve the user experience. Collected information falls into two main categories:

2.1 Personal Information (Provided Directly)

Information you provide during registration, identity verification, or customer support:

• Full name and date of birth
• Mobile number and email address
• bKash, Nagad, Rocket, or Upay account details (for transactions only)
• Documents submitted for identity verification (if applicable)
• Messages or complaints sent to customer support

2.2 Automatically Collected Information

When you use our platform, the following information may be collected through technical means:

• IP address and device type
• Browser and operating system information
• Time of platform access and session duration
• Pages visited and click patterns
• Game play history and betting records
• Deposit and withdrawal transaction details

3. Purpose of Data Collection

ckt 44 uses collected information for specific and legitimate purposes. No information is used beyond those purposes.

• Account Management: To complete registration, login, and identity verification processes.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and protect funds.
• Service Improvement: To analyze platform performance and improve the user experience.
• Customer Support: To respond properly to your questions, complaints, or requests.
• Promotional Communications: To inform you about bonuses or promotions — however, you can opt out of such communications at any time.
• Safety and Security: To detect and prevent unauthorized access, suspicious activity, and fraudulent behavior.
• Responsible Gaming: To monitor risky behavior and provide assistance when needed.

4. Data Storage and Security

ckt 44 uses industry-standard technology to protect your information. Our servers are secured with SSL (Secure Socket Layer) technology, which prevents third-party access during data transmission.

4.1 Data Encryption

Your password, payment information, and sensitive personal data are stored in encrypted form. No staff member can view your password directly.

4.2 Retention Period

Your information is retained for as long as your account is active or as needed to provide the service. Even after account closure, financial records and identity verification documents may be kept for a specified period, but they will not be used for any marketing purpose.

4.3 Access Control

Only authorized staff can view specific information needed for their designated tasks. All access is logged and regularly audited.

5. Sharing Information with Third Parties

ckt 44 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary information is shared with the relevant payment service provider to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. This sharing is solely for the purpose of completing the transaction.

5.2 Technology Partners

Game providers (such as Pragmatic Play, PG Soft, JILI, Evolution) may process the minimum session data required to operate their games. These providers are required to follow their own privacy rules.

5.3 Legal Obligations

Information may be provided to the relevant authorities under a court order or legal requirement. In such cases, ckt 44 always follows a policy of sharing only the minimum necessary information.

6. Cookies and Tracking Technologies

The ckt 44 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme, etc.).
• Analytics Cookies: For analyzing platform traffic and usage — all data is anonymous.

6.2 Cookie Control

Cookies can be disabled from your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.

7. Your Rights

As a ckt 44 user, you have the following rights regarding your personal information:

• Right to Know: If you want to know what information we hold about you, contact the support team.
• Right to Correction: You can request correction of any incorrect or outdated information.
• Right to Deletion: Under certain conditions, you may request deletion of your account and data — however, financial records may be retained for legal reasons.
• Right to Portability: You can request a copy of your information in a structured format.
• Right to Opt Out of Promotional Communications: You can stop marketing messages at any time.
• Right to Complain: If you are dissatisfied with how your information is used, let us know directly.

To exercise these rights, write to the contact address given in section 10 below. We generally respond to requests within a reasonable time of receiving them.

8. Protection of Minors

All ckt 44 services are for persons aged 21 or older only. We do not knowingly collect or store information from any minor.

Age is verified at the time of registration. If a user creates an account using false information and this is later confirmed, the account will be closed immediately and the associated information will be deleted. To learn more about responsible gaming, read our Responsible Gaming page.

9. Policy Changes

ckt 44 reserves the right to revise this privacy policy as needed. If there are any significant changes, we will update the "Last Updated" date at the top of the page and notify registered users by email or live chat.

Continued use of the platform after changes are made will be considered your acceptance of the new policy. So please visit this page regularly. For general questions about our site, see the FAQ page.

10. Contact

For any questions, requests, or complaints related to the privacy policy, please contact us:

• Live Chat: Direct support 24/7 in Bengali and English — click the chat icon at the bottom left of any page on the platform.
• Email: [email protected]

We generally respond to email requests within business days. For urgent matters, contacting us directly via live chat will get a faster response.